Because a custom-made garment begins with a connection.

We want to help

Whether you have a question, need advice, or have a specific request, our workshop will respond with care and precision. Every message receives special attention—just like each of our creations.

Write to us

Contact The Care

Frequently Asked Questions (FAQ)

Every THE CARE creation is unique, and we know that your questions are too.
Find out all the essential information about our expertise, lead times, and bespoke services here. Our team is on hand to answer any specific questions you may have.

1. What is custom tailoring?

Custom tailoring is the process of creating garments based on your exact body measurements and personal style choices. It offers superior fit and comfort, as well as a more durable garment than standard options sold in stores.

2. What types of clothing do you offer as custom-made items?

We specialize in custom-made shirts, jackets, and coats for men and women. Each piece is made to your specifications using high-end fabrics and expert tailoring skills.
In addition, we are sewing specialists capable of producing custom-made garments from photos or with the customizations of your choice. Simply contact us for these types of special requests: we are here to help.

3. How can I take my measurements?

You can follow our easy-to-use online measurement guide. We recommend asking a friend for help to ensure accuracy if you are taking your measurements at home, as they are essential for achieving the perfect fit you are looking for.

4. What fabrics do you offer?

We offer a carefully selected range of high-quality cottons and linens for shirts, premium wools and blends for jackets, as well as luxury cashmere and technical fabrics for coats—all sourced from renowned mills around the world.
For any specific requests, please contact us directly: we are here to help you make your choice a reality.

5. How long does production take?

Our standard lead time is approximately 6 weeks from order to delivery. Faster options may be available upon request.

6. What happens if my garment does not fit perfectly?

Si votre chemise, veste ou manteau nécessite des retouches, nous offrons des retouches gratuites dans les 10 jours suivant la livraison. Dans de rares cas, nous pouvons refaire le vêtement pour garantir votre satisfaction.

7. Can I order the same cut in a new fabric or style?

Yes. Once your measurements are saved, you can make recommendations with confidence. You can also modify certain details or styles for future orders.

8. Do you ship internationally?

Yes. We ship worldwide with tracking and insurance. International customers are responsible for any customs duties or import taxes.

9. How should I care for my custom-made clothing?

Shirts: Machine wash cold and dry on a hanger, or dry clean for best results.
Jackets/Coats: Dry clean only. Store them on a wide hanger to maintain their shape.

Each item comes with care instructions for better durability.

10. Can I return or exchange a custom-made garment?

En raison de la nature personnalisée de nos produits, nous n’acceptons pas les retours traditionnels. Cependant, nous nous engageons à obtenir le bon ajustement et travaillerons avec vous via des retouches.

11. Faites-vous des retouches ?

Yes, absolutely! Leave us a message and let's talk about it.

12. Can you create a garment based on a design I have created?

Yes, contact us on the Design Lab page and let's discuss it!

Please select your size guide

We help you take your measurements

This tool helps you take your measurements before placing an order. It is best viewed on a computer screen for optimal use.

Men's shirt size guide

Si vous ne parvenez pas à prendre vos mesure : écrivez-nous, nous disposons d'un réseau de tailleurs prêt à intervenir chez vous et pouvons aussi vous proposer dans un premier temps une session visio pour vous aider à prendre vos mesures.

1 2 3 4 5 6 7 8 9 10

1 Build (shoulders)

Measure the distance between the two shoulder bones, at the back.

2 Chest measurement

Place the tape measure under the armpits, at the fullest part of the bust.

3 Waist size

Around the natural waistline, slightly above the navel.

4 Hip circumference

At the widest part of the hips.

5 Back length

From the base of the neck to the base of the buttocks or the desired shirt length.

6 Sleeve length

From the shoulder seam to the wrist bone, arm slightly bent.

7 Arm curl (biceps)

Around the arm, at the thickest point.

8 Wrist

Around the wrist, just above the bone.

9 Total height

From the base of the neck to the Adam's apple.

10 Neck

Place the tape measure around the base of the neck, where the collar rests.

Men's coat sizing guide

If you are unable to take your measurements: write to us, we have a network of tailors ready to visit your home and can also offer you an initial video session to help you take your measurements.

1 2 3 4 5 6 7 8 9 10

1 Build (shoulders)

Measure from one shoulder tip to the other, following the curve of the back.

2 Chest measurement

Place the tape measure under the armpits, at the widest point of the torso.

3 Waist size

Around the natural waistline, slightly above the navel.

4 Hip circumference

Measure at the widest point of the pelvis.

5 Back length

From the base of the neck to the desired length of the coat.

6 Sleeve length

From the shoulder seam to the base of the wrist.

7 Biceps

Wrap the tape measure around the thickest part of the arm.

8 Wrist

Around the wrist, just above the bone.

9 Total height

From the base of the neck to the desired length.

10 Necklace

From the base of the neck to the desired length.

Men's jacket size guide

If you are unable to take your measurements: write to us, we have a network of tailors ready to visit your home and can also offer you an initial video session to help you take your measurements.

1 2 3 4 5 6 7 8 9 10

1 Build (shoulders)

Measure the distance between the shoulder ends, from seam to seam.

2 Chest measurement

Place the tape measure under the armpits, at the widest point of the torso.

3 Waist size

Measure around your natural waist, slightly above the navel.

4 Hip circumference

Measure around the widest part of the hips.

5 Back length

From the base of the neck to the base of the buttocks.

6 Sleeve length

From the shoulder seam to the wrist bone.

7 Arm curl (biceps)

Around the strongest point of the arm.

8 Wrist

Just above the wrist bone.

9 Total height

From the base of the neck to the base of the seat.

10 Neck

From the base of the neck

Women's shirt sizing guide

If you are unable to take your measurements: write to us, we have a network of tailors ready to visit your home and can also offer you an initial video session to help you take your measurements.

1 2 3 4 5 6 7 8 9 10

1 Build (shoulders)

Measure the distance between the two ends of the shoulders, at the widest point.

2 Chest measurement

Place the tape measure around the fullest part of the chest, without pulling it too tight.

3 Waist size

Measure around the natural waist, slightly above the navel.

4 Hip circumference

Measure at the widest point of the hips and pelvis.

5 Back length

From the base of the neck (prominent vertebra) to the base of the buttocks.

6 Sleeve length

From the shoulder seam to the wrist bone, with the arm slightly bent.

7 Arm curl (biceps)

Wrap the tape measure around the thickest part of the arm.

8 Wrist

Measure just above the wrist bone.

9 Total height

From the base of the neck to the base of the pelvis, depending on the desired length.

10 Neck

Place the tape measure around the base of the neck, without tightening.

Women's coat sizing guide

If you are unable to take your measurements: write to us, we have a network of tailors ready to visit your home and can also offer you an initial video session to help you take your measurements.

1 2 3 4 5 6 7 8 9 10

1 Build (shoulders)

Measure the distance between the shoulder ends.

2 Chest measurement

Place the tape measure around the fullest part of the chest.

3 Waist size

Around the natural waist, at the deepest point.

4 Hip circumference

Wrap the tape measure around the widest part of the basin.

5 Back length

From the base of the neck to the desired length of the coat.

6 Sleeve length

From the shoulder seam to the wrist bone.

7 Biceps

Around the strongest point of the arm.

8 Wrist

Just above the wrist bone.

9 Total height

From the base of the neck to the desired length.

10 Neck

From the base of the neck

Women's jacket size guide

If you are unable to take your measurements: write to us, we have a network of tailors ready to visit your home and can also offer you an initial video session to help you take your measurements.

1 2 3 4 5 6 7 8 9 10

1 Build (shoulders)

Measure the distance between the shoulder ends, following the natural line.

2 Chest measurement

Place the tape measure around the fullest part of the chest.

3 Waist size

Measure around your natural waist, at the narrowest point.

4 Hip circumference

Wrap the tape measure around the widest part of the basin.

5 Back length

From the base of the neck to the base of the buttocks.

6 Sleeve length

From the shoulder seam to the wrist bone.

7 Biceps

Measure around the thickest part of the arm.

8 Wrist

Around the wrist, just above the bone.

9 Total height

From the base of the neck to the base of the pelvis.

10 Neck

From the base of the neck

COAT

Jacket

Shirt

Recreate from a photo

COAT

Jacket

Shirt

Recreate from a photo

Because a custom-made garment begins with a connection.

Contact The Care

Frequently Asked Questions (FAQ)

Please select your size guide

We help you take your measurements

Men's shirt size guide

Si vous ne parvenez pas à prendre vos mesure : écrivez-nous, nous disposons d'un réseau de tailleurs prêt à intervenir chez vous et pouvons aussi vous proposer dans un premier temps une session visio pour vous aider à prendre vos mesures.

Men's coat sizing guide

Men's jacket size guide

Women's shirt sizing guide

Women's coat sizing guide

Women's jacket size guide

Because a custom-made garment begins with a connection.

Contact The Care

Frequently Asked Questions (FAQ)

Please select your size guide

Men's shirt size guide

Si vous ne parvenez pas à prendre vos mesure : écrivez-nous, nous disposons d'un réseau de tailleurs prêt à intervenir chez vous et pouvons aussi vous proposer dans un premier temps une session visio pour vous aider à prendre vos mesures.

Men's coat sizing guide

Men's jacket size guide

Women's shirt sizing guide

Women's coat sizing guide

Women's jacket size guide

alterations Adjustments